Privacy Policy

Overview

Home Therapy PT Physical and Occupational Therapy LLC ("Home Therapy PT," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us through our website at hometherapypt.com and through our in-home therapy services.

This Privacy Policy applies to information collected through our website and patient contact forms. It does not apply to your medical records or Protected Health Information (PHI), which is governed separately by our HIPAA Notice of Privacy Practices.

Who We Are

Home Therapy PT Physical and Occupational Therapy LLC is an in-home physical therapy and occupational therapy provider serving the Clarkstown area of Rockland County, New York — including West Nyack, New City, Nanuet, Bardonia, Congers, Valley Cottage, and Upper Nyack.

We are affiliated with the Holsman Healthcare network. For inquiries, contact us at:

• Phone: (855) 465-7626 or (862) 250-6697
• Email: info@hometherapypt.com
• Website: hometherapypt.com

Information We Collect

Category	Examples	How Collected
Contact Information	Name, phone number, email address	Website contact form, phone calls
Service Inquiry Info	Insurance type, community/location, condition description	Website contact form
Usage Data	Pages visited, time on site, browser type, device type, IP address	Automatically via cookies and analytics tools
Communications	Emails, call records, messages you send us	Direct communication with our staff
Health Information (PHI)	Diagnosis, treatment notes, insurance ID	Collected as part of clinical services — governed by HIPAA

We do not collect sensitive personal information such as Social Security numbers, financial account numbers, or payment card information through our website.

How We Use Information

We use the information we collect for the following purposes:

• To respond to inquiries — When you submit our contact form or call us, we use your information to respond and schedule services.
• To provide therapy services — Your contact and insurance information helps us coordinate and deliver in-home PT and OT care.
• To verify insurance coverage — We use insurance information to confirm eligibility and submit claims on your behalf.
• To improve our website — Usage data helps us understand how visitors interact with our site and make improvements.
• To communicate with you — We may send appointment reminders, follow-up messages, or service-related communications.
• To comply with legal obligations — We may use information as required by law, including HIPAA compliance.

We do not use your information for automated decision-making or profiling that produces legal or similarly significant effects.

Cookies & Tracking Technologies

Our website may use cookies and similar tracking technologies to improve your experience. Cookies are small text files stored on your device.

Types of cookies we may use:

• Essential cookies: Necessary for the website to function properly. These cannot be disabled.
• Analytics cookies: Help us understand how visitors interact with our site (e.g., Google Analytics). Data is aggregated and anonymous.
• Preference cookies: Remember your settings and preferences across visits.

Your cookie choices:

Most browsers allow you to control cookies through their settings. You can typically block or delete cookies in your browser's privacy settings. Note that blocking certain cookies may affect website functionality.

To opt out of Google Analytics tracking, visit tools.google.com/dlpage/gaoptout.

How We Share Information

We do not sell your personal information. We may share your information in the following limited circumstances:

• Service providers: We may share information with vendors who assist us in operating our website and delivering services (e.g., email delivery, form processing). These providers are contractually obligated to protect your information.
• Insurance and billing: We share PHI with your insurance carrier to process claims. This is governed by our HIPAA Notice.
• Referring physicians: With your knowledge, we share clinical updates with your referring physician as part of coordinated care.
• Legal requirements: We may disclose information if required by law, court order, or government authority.
• Business transfers: If Home Therapy PT is acquired or merges with another entity, your information may be transferred to the successor organization, which will be bound to honor this Privacy Policy.
• Holsman Healthcare network: As an affiliated practice, we may share non-PHI operational information within the Holsman Healthcare network for administrative purposes.

Third-Party Services

Our website uses the following third-party services that may collect data independently:

• Google Analytics — Website traffic and behavior analytics. Google Privacy Policy
• Google Fonts — Typography delivered via Google's CDN. Google Privacy Policy
• Formsubmit.co — Contact form delivery service. Submissions are forwarded to our email. Formsubmit Privacy Policy

We are not responsible for the privacy practices of these third-party services. We encourage you to review their respective privacy policies.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect the information we collect from unauthorized access, disclosure, alteration, or destruction. These measures include:

• SSL/TLS encryption for our website (HTTPS)
• Restricted access to patient records on a need-to-know basis
• Staff training on HIPAA privacy and security requirements
• Secure email and communication practices

No method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security. If you believe your information has been compromised, please contact us immediately at (855) 465-7626.

Data Retention

We retain personal information only as long as necessary to fulfill the purposes for which it was collected and to comply with legal obligations:

• Patient health records (PHI): Retained for a minimum of 6 years from the date of creation or the date when they were last in effect, in accordance with HIPAA and New York State requirements.
• Website inquiry data: Contact form submissions are retained for up to 12 months unless converted into an active patient record.
• Analytics data: Aggregated, anonymous analytics data may be retained for up to 26 months.
• Communications: Email correspondence is retained for up to 3 years for business records.

When information is no longer needed, we securely dispose of it in accordance with applicable law and our internal data destruction policies.

Your Choices

You have the following choices regarding your personal information:

• Opt out of communications: You may opt out of non-essential communications from us at any time by replying "STOP" to text messages or contacting us directly.
• Access or correct your information: Contact us to request access to or correction of the personal information we hold about you.
• Delete your information: You may request deletion of your non-PHI personal information by contacting us. Note that PHI deletion is subject to HIPAA retention requirements.
• Cookie preferences: Manage cookies through your browser settings as described in Section 5.

For rights related to your medical records and PHI, please refer to our HIPAA Notice of Privacy Practices.

Children's Privacy

Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13 without verifiable parental consent. If you believe we have inadvertently collected information from a child under 13, please contact us immediately and we will delete it promptly.

If a minor is a patient, all consent and personal information must be provided by a parent or legal guardian.

California Residents

While Home Therapy PT primarily serves New York residents, we acknowledge the rights provided to California residents under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA). If you are a California resident, you have the right to:

• Know what personal information we collect and how it is used
• Request deletion of your personal information (subject to HIPAA retention requirements)
• Opt out of the sale or sharing of your personal information (we do not sell PHI)
• Non-discrimination for exercising your privacy rights

To exercise these rights, contact our Privacy Officer using the information in Section 14 below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the "Last Revised" date at the top of this page.

We encourage you to review this page periodically. Your continued use of our website after any changes constitutes acceptance of the updated policy. For material changes affecting your rights, we will provide notice on our homepage or by direct communication where appropriate.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:

We will respond to privacy-related inquiries within 30 days. For health record requests and HIPAA-related rights, see our HIPAA Notice of Privacy Practices.

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